Can I arrive early? Do you offer early check-in?

If you wish to access your Smartflats earlier than 4:00pm, please contact our team on the day of your arrival, either by phone or via email. Our team will inform you if we can access to your request.Please be aware that these requests are usually declined in order to...

Where can I drop off my luggage?

In Brussels, you can drop off your luggage at our Smartflats Lounges, located in the city center: LOUNGE GRAND-PLACE (TEMPORARY CLOSED DUE TO TECHNICAL PROBLEMS) Rue du Marché au Charbon 9, 1000 BrusselsMonday – Friday : 10:00am to 6:00pmSaturday – Sunday...